Adfin

The self-serve route for moving customers from another direct debit provider to Adfin. Your customers re-sign a new Adfin mandate. For 50+ mandates, see the assisted bulk-migration service instead.

Switch to Adfin direct debit (self-serve, under 50 mandates)

Why mandates can be cancelled by the bank, how you'll find out, how to reinstate, and the follow-up step on open invoices.

How to reinstate a cancelled direct debit mandate

Move mandates from another provider to Adfin, without clients having to authorise a new mandate

Bulk-migrate your direct debit mandates to Adfin (50+ mandates)

Getting started with direct debits

Below is a visual summary of the email communications we send to your customers when you use direct debit.

What does my customer see when I use direct debit?

Learn how to share your reusable direct debit mandate link and what happens after a customer authorises a mandate.

Use the reusable direct debit mandate link to sign up new customers

If you’re moving multiple customers to Adfin direct Debit, you can send all their new mandates in just a few clicks.

Sending direct debit mandates in bulk

Learn how Adfin supports multiple signatures for a direct debit mandate.

Multi-signatories for direct debit

Angus Tylee

Support

Set up mandates, send them in bulk, and understand what your customer sees.

Direct debits

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