You can specify a statement name (typically your business name) during sign up. If you would like to check what this is or update it, please head over to Settings > Company in the Adfin console.
Pay by bank
Recipient visible to your customer in their bank app when initiating a payment:
Your statement name.
Recipient visible in your customer’s bank statement after payment is initiated:
Your statement name.
Payment reference: unique payment reference.
Cards
Recipient visible to your customer in their bank app (only happens if they need to complete additional authentication for the payment):
Your statement name.
Recipient visible in your customer’s bank statement after payment initiated:
Your statement name.
Google Pay / Apple Pay
Recipient visible when in Google Pay / Apple Pay when initiating transaction:
Your statement name.
Recipient visible in the customer’s bank statement after payment initiated:
Your statement name.
Direct debit
You can opt in to Adfin Custom to display your statement name on your clients’ bank statements.
This makes it easier for clients to reconcile payments and helps reduce direct debit reversals, since they’re more likely to recognise the payment.
Please note: due to increased Bacs payment scheme costs, this option is charged at £36 per month.
If you don’t use Adfin Custom, your customers’ bank statements will show one of the following:
Adfin
Adfingbbacs
Adyen N.V