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What does my customer see on their bank statement when paying?

What does my customer see on their bank statement when paying?

Learn what your customer sees on their bank statement when a payment is made through Adifn.

Chris Carty avatar
Written by Chris Carty
Updated over 3 weeks ago

You can specify a statement name during sign up. If you would like to check what this is or update it, please head over to Settings > Company in the Adfin console.

Pay by bank

  • Recipient visible to your customer in their bank app when initiating a payment:

    • Your statement name.

  • Recipient visible in your customer’s bank statement after payment is initiated:

    • Your statement name.

  • Payment reference: unique payment reference.


Cards

  • Recipient visible to your customer in their bank app (only happens if they need to complete additional authentication for the payment):

    • Your statement name.

  • Recipient visible in your customer’s bank statement after payment initiated:

    • Your statement name.


Google Pay / Apple Pay

  • Recipient visible when in Google Pay / Apple Pay when initiating transaction:

    • Your statement name.

  • Recipient visible in the customer’s bank statement after payment initiated:

    • Your statement name.


Direct debit

  • The recipient visible in your customer’s bank statement after payment initiated will appear as one of the following:

    • Adfingbbacs

    • Adyen N.V

Adfin does not currently support making your business name visible on the bank statement for direct debit payments. We are working on adding this capability in the future.

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