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How to retrigger an invoice import from Xero to Adfin
How to retrigger an invoice import from Xero to Adfin

If an invoice created and approved in Xero is not appearing in Adfin, follow these steps to ensure it is successfully imported

Chris Carty avatar
Written by Chris Carty
Updated over a week ago

Scenario

You created and approved an invoice in Xero to be paid by direct debit (with Adfin direct debit branding theme assigned). However, it did not appear in Adfin because there was no contact set up. After correcting the contact information, the invoice still did not show up in Adfin.

Steps to retrigger the Import

  1. Edit the invoice in Xero
    Open the invoice and click 'Edit', do not make any edits (unless required).

  2. Hit the update button
    Ensure you save the changes by clicking the 'Update' button. Even if no significant changes are made, this action will trigger the sync.

  3. Wait for Adfin to process the import
    After updating the invoice, Adfin will automatically pick it up and import it.

Note

  • No additional manual import actions are required in Adfin.

  • Ensure the contact information is correctly set in Xero before updating the invoice.

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