If your business runs from more than one location, offices let you split a single Adfin account into branches, regional teams or departments. The main benefit is invoice branding: an invoice raised under an office shows that office's address and contact email to your customer, rather than your head-office ones.
What an office holds
Each office has a name (for example "London" or "Wholesale division"), an address, and a contact email. You can add as many offices as you need. You can also assign users and customers to an office to keep things organised.
Offices are for organisation and branding, not access control. Assigning a user to an office does not limit what they can see: everyone with access to your account can see all customers, invoices and reporting across every office. If you need to restrict access, offices aren't the right tool.
How offices appear on invoices
When you create an invoice in Adfin for a customer linked to an office, the invoice PDF shows that office's address and contact email, so your customer sees the local branch details. The office only changes what appears on the PDF: the email address your invoices are sent from is shared across your whole Adfin account and stays the same whichever office an invoice belongs to.
Picking an office is optional. Leave it off and the invoice uses your main business details instead.
Office branding applies to invoices you raise in Adfin. Invoices that sync in from Xero or QuickBooks don't carry an office, even if the customer is linked to one, so to get office branding, create the invoice in Adfin.
Setting up an office
Go to Settings, then Offices.
Select New office.
Enter the office name, address and contact email.
Save.
One thing to know
All your offices share the same integrations. There's one Xero or QuickBooks connection per Adfin account, so you can't connect a different accounting file to each office. If you genuinely need separate books, bank accounts or tax registrations per branch, you'll want separate Adfin accounts rather than offices.