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Completing verification to enable payments

In order to accept payments, you'll need to share some more information on your business

Chris Carty avatar
Written by Chris Carty
Updated over a week ago

Since providing payment acceptance is a regulated service, we'll need to gather some more information on your business before you can start with payments.

As part of our set up process, you'll have a step to complete verification - you can find this on the Get started page, just select "Complete verification" (or "Resume verification" if you've previously started).

Before you begin, have these details on hand so you can get verified quickly:

  1. Company details
    For example, your company name and registration number.

  2. Decision-makers

    For example, the details of important people in your company.

  3. Bank account details

    For example, the account holder name and account number.


If you are a Sole Proprietorship

If your business is operating as a sole trader (i.e. not registered with Companies House), these are the steps to follow:

1. Business type

You'll be asked to specify the type of organisation your business falls under. You should choose Individual.

2. Personal details

As a sole trader, you’ll need to provide some personal information, including your date of birth, country of residency and address.

These details are necessary to comply with financial regulations and ensure that all users of our services are verified. This information will be checked against official records as part of their due diligence process.

3. Bank account details

To enable payouts, you will need to verify the bank account where you'll receive funds. The account must be in your name.

4. Review and submit

Review your information, accept our Privacy Policy and Terms.


If you are a Company or Partnership

If your company is registered as an organisation (e.g., a private limited company, public company, LLP), the onboarding process requires more detailed information to comply with payment regulations.

1. Business type

You'll be asked to specify the type of organisation your business falls under. The options include Private corporation, Incorporated partnership, Unincorporated partnership, or Non-profit. Select the appropriate option that aligns with your company's legal status.

2. Company details

You will need to provide your company's legal name and company number. This information helps us verify your business and ensure compliance with financial regulations.

3. Company details

Your business's official address used for government and other legal purposes in United Kingdom.

4. Decision-makers

As part of the checks for an organisation, we also verify the identity of all individuals associated with the organisation.

We categorise these individuals as owners, controllers, and signatories. The table below describes the criteria for identifying them, and the minimum required number for each:

For each individual identified as an owner, controller, or signatory, you will need to provide their details in the following form:

5. Bank account details

Finally, we need to know the bank account where you wish to receive your payouts. Specifically, we require the name of the account holder, the account should be registered under your company or your personal name. This ensures that the funds are sent to the correct account, aligned with the organisation's legal setup.

6. Review and submit

Review your information, accept our Privacy Policy and Terms.

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