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How to archive and reactivate customers in Adfin

Learn how to archive customers you no longer need to actively manage, and how to reactivate them if needed later.

Chris Carty avatar
Written by Chris Carty
Updated over a week ago

How to archive a customer

  1. Go to the Credit Control view

  2. Select the customer you want to archive

  3. From the side drawer, click More actionsArchive customer

  4. Confirm the action

What happens when you archive a customer

  • The customer is removed from the active Adfin console

  • You can no longer create or import new invoices for the customer

  • You retain full access to the customer’s payment and invoice history

  • The customer can be reactivated at any time


How to reactivate an archived customer

  1. Go to the Credit Control view

  2. Use the Visibility filter and select Archived

  3. Select the archived customer

  4. From the side drawer, click More actionsReactivate customer

Once reactivated, the customer will return to your active customer list and can be invoiced as normal.

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